Date of last revision: July 2013
Your privacy is important to us. We are committed to ensuring we use your personal information in accordance with applicable privacy laws. Personal information is information about you by which your identity can be reasonably determined. It is our policy not to pass on your personal information unless we have your consent to do so or are required by law to disclose it.
Policy May Change
Your Privacy is Important
Your use or continued use of the Platform constitutes consent to our use of, and disclosure of, your personal information in accordance with this Policy.
When you share information with us, for example by becoming a PRO SURF TRAINING Member we can make those services even better, to show you more relevant search results and advertisements to help you connect with people or businesses or to make sharing with others quicker and easier. As you use our Platform we want you to be clear how we might be using your personal information. We’ve tried to keep it as simple as possible, but you may need to look up technical terms including ‘cookies’, ‘IP addresses’, ‘pixel tags’ ‘browsers’, ‘anonymous identifiers’, ‘device information’, ‘log information’, ‘unique application numbers’, etc.
We collect personal information in two basic ways – from what you give us (e.g. when you sign up) and Information we get from your use of our Platform (e.g. device information, log information, unique application numbers, cookies, anonymous identifiers, pixels tags, etc.). We may combine personal information from one service with information, including personal information, from another PRO SURF TRAINING related product or service. You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. We might sometimes also collect personal information from public records or third parties.
If you access or use the Platform, we or our internet hosting or facility service provider, may record all available information including any IP address of any device connecting to the Platform, domain name, the date and time of your visit, the type and version of browser and operating system that you use, how much time you spend browsing, what you viewed, the information downloaded and the resources accessed. This information will be used in accordance with this Policy including for statistical and Platform development purposes. By updating and improving our web site we hope to serve our visitors and customers more effectively.
We may retain and use information you provide by completing forms or the like on our Platform. This includes:
• information you give us if you contact us, when registering as a Member or placing any order,
• subscribing for emails or publications or requesting any information, product or services or;
• voluntarily submitting your comments or other materials.
Use of Personal information
We use your personal information in order to provide you with and to improve our services, including to:
• process transactions;
• improve customer service;
• personalise your experience and help us to better respond to your individual needs;
• endeavouring to ensure that our Platform content is presented in an effective manner for you, your device, computer and its settings, having due regard to the needs of our other customers;
• provide you with information that you request from us or which we feel may interest you;
• measure the popularity and effectiveness of services such as newsletters, emails or promotions in order to improve what we offer to you and other recipients;
• maintain and develop our relationship with you;
• undertake research, planning, services development, security and/or risk management;
• carry out our obligations arising from any arrangements or agreements entered into with you; and
• allow you to use or access interactive features or secure areas of our Platform, when you choose to exercise any right do so.
Your personal information may be used to send e-mails or publications to you when we feel the content might be relevant to you or your area(s) of interest or to inform you of our products or services.
We may preserve the contents of any e-mail message that you send us if we believe that we have a commercial interest or a legal requirement to do so.
Our services may let you share information with others. Remember that when you share information publicly, it may be indexable by search engines.
We own the database and all rights in connection with the personal information collected via our Platform. We do not sell or trade to outside parties your personal information. We may transfer this information to third parties who assist us in conducting our business, operating our Platform, servicing you, offering or supplying you products or services.
We may disclose your personal information to third parties where:
we reasonably believe such release is appropriate to comply with a legal, regulatory or other obligation to do so or to enforce this Policy;
desire to enforce or apply our trade mark or other intellectual property rights, or our trading terms;
we see a need to protect the rights and/or interests, property, or safety of PRO SURF TRAINING, our staff, customers or associates;
all, or substantially all, of our business or assets are merged with or acquired by a third party, in which case your personal information may form part of the transferred or merged assets;
it is relevant in the circumstances to disclose the information to our suppliers, your employer or supervisor, your professional advisers and parties with whom we have co-promotional arrangements;
we provide statistical information about users of our Platform and related usage information to third parties;
we use a third party service provider to provide services that involve data retention and/or data processing, for example archival, auditing, professional advisory (including legal, accounting, financial and business consulting), mailing, delivery, technology, website, research, banking, marketing and security services; or
Where emails sent to or from PRO SURF TRAINING are monitored for quality control, systems administration and other compliance purposes.
The transmission of information via the internet is not completely secure. We do not guarantee the security of your data transmitted to or from our Platform. You can help us keep your personal information secure. Any user name or password in relation to our Platform is personal to you and must not be made available to any other person. You should stop using your username and password and notify us immediately if you suspect that someone else may be using or be aware of them.
Third Party Platforms
The privacy laws give individuals the right to access to and amendment of their personal information. If you require a copy of your data or would like to change the information we hold about you, please write to PRO SURF TRAINING at our address below. If you believe the information we hold about you is inaccurate we will be happy to review and correct it.
If at any time you would prefer to stop receiving emails, newsletters or updates from us, please use the “unsubscribe” option included in the email or other material.
If you have any issues with this Policy, please contact us by writing to us at PRO SURF TRAINING 9 Mirimar Ave, Bronte, NSW, 2024, Australia.